Privacy Policy

VitalBasket (“we”, “us”). Last updated: 18 September 2026.

This policy describes how we collect, use, and protect information when you use the VitalBasket mobile app and website (vitalbasket.in).

Information we collect

• Account details (name, email, phone) when you register or sign in
• Delivery addresses and location (when you allow location access for delivery)
• Order history, cart activity, and support messages
• Device and app information for notifications, security, and crash diagnostics

How we use information

• To process and deliver orders
• To communicate order status, support, and important account updates
• To improve the app, prevent fraud, and maintain security

Sharing

We share data with service providers needed to run the service (e.g. Firebase/Google for auth, database, hosting; payment processors when you pay). We do not sell your personal information.

Data retention & security

We retain account and order data as needed to provide the service and meet legal obligations. We use industry-standard security controls provided by our cloud providers.

Your choices

You may update profile/address data in the app, control notification preferences, and request account-related help via support.

Contact

Email: support@vitalbasket.in

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